Week of September 13th

New Email List 

The email list changed to make it easier to use and faster to navigate. 


  • Single centralized list
  • Configuration shortcut
  • Easy list filtering
  • Customizable display options

Find out more about the email list here.  

Updated Editor

The improved visual and navigation of the email editor make it easier to create an email. 


  • New Exit button
  • Revamped image library
  • Efficient navigation between content blocks
  • Condensed visual

Check out this page for more information or enter the editor for a tour of the modifications.

Week of July 19th

New notification feed system

You can now subscribe to notification feeds and receive updates if any processing errors occur.

Account management > Users > Notifications feed

For more information, check out this article

Week of April 12th

New features to the marketing automation module

  • Redesign of the list and addition of more advanced features such as filter and bar results
  • New test tool for your scenarios in progress
  • New list to access your scenario archives

Week of March 16th

Security attributes in custom table

Week of March 9th

SMS Module

Addition of tags when sending SMS messages. 

Week of March 1st

New guide through for better assistance

We are introducing the new step-by-step tool to help you create your marketing campaigns in Dialog Insight, in addition to providing you with a new help center accessible through the compass in the bottom right corner of your screen. Also look for the guided tour button to better understand the general interface, or the guide me buttons found in the feature pages.

Week of February 23rd

Undo-Redo in the message editor and clickable resources in the results pages 

You can now use the icon in the editing section of an email to go back and undo an action you have done. Locate the icon in the top right menu.

From the Results, go directly to the message sent or to the targeted group by clicking on the title of the message or in the zone ''sent to group''.

Week of January 18th

Launch of the seed list and A/X tests in the new automated marketing editor

The concept of the seed list is now part of the application to better test the different versions of your communications. In addition to this, improvements to the marketing automation module are visible, such as the new A/X tests node and execution history.  

Discover the seed lit 

Discover the marketing automation new testing tool 


Week of September 15th

New freeform automated marketing editor

The module has a new look. You will find a new freeform type editor that is more flexible, the support of several triggers in the same scenario, the replacement of steps by delays, as well as the modification of the conditions on sending to support SMS. For details of these new features, please visit this page. 

Visual improvements to the application are also visible.

Week of January 27th

Dialog Insight templates: additions of templates and editing options

A new version of our templates, including more than twenty new features and improvements, as well as four new templates have been made available. For an overview of the possibilities available to you, see About Dialog Insight Templates.

Also see the list of default email elements to learn about the main characteristics of each block.

Week of December 2nd

Emails: dynamic RSS feed

A new RSS content block will automate the process of updating and sending your content each time you add an article. For more information. For more information, see Share RSS Content by Email (Drag-and-Drop editor).

Week of October 21st

Communication types: managing opt-out requests per channel

A section has been added to the configuration of a communication type to help you better manage opt-out requests on separate channels. Thus, upon receipt of a spam complaint, your contacts can be added to the kill file of the channel from which the complaint was made (email or SMS), without being deactivated and unsubscribed from the other channels' communications.

However, contact deactivation management following a complaint must be activated for your project. This activation is done upon request. For more information, see Efficient Configuration of Authorized Channels.

Marketing automation: duplicating scenarios

It is now possible to duplicate scenarios, whether in preparation or active.

Week of October 7th

SMS: additions to the list of supported countries and numbers

We now support countries in South America, Africa and Asia, which could have an impact on the eligibility of some contacts to receive your SMS messages.

For more information, see Supported Number Formats for Sending SMS Messages. The new countries will be added to this list.

Week of July 1st

Groups: viewing eligible contacts by subscription

In the edit page, one link, per channel, will be available to open a page displaying eligible contacts broken down by explicit opt-in fields. For more information, see Creating a Group of Contacts.

Week of June 22nd

Exports: obtaining the IP addresses of the contacts who opened your emails

When Geolocation is enabled on the IP address in your project, you can obtain this data in your exports (manual and automated). This data will be added after the current administrative fields.

Week of June 15th

Web push: additions of browsers and JavaScript functions

In order to improve the reach of your web push notification campaigns, the platform now supports Microsoft Edge (version 17+) and Opera browsers (see the complete list of supported browsers).

We have also added new JavaScript functions to let you easily manage the subscription and action confirmation options on your website. To discover them, see Integration with your site.