Week of January 27th

Dialog Insight templates: additions of templates and editing options

A new version of our templates, including more than twenty new features and improvements, as well as four new templates have been made available. For an overview of the possibilities available to you, see About Dialog Insight Templates.

Also see the list of default email elements to learn about the main characteristics of each block.

Week of December 2nd

Emails: dynamic RSS feed

A new RSS content block will automate the process of updating and sending your content each time you add an article. For more information. For more information, see Share RSS Content by Email (Drag-and-Drop editor).

Week of October 21st

Communication types: managing opt-out requests per channel

A section has been added to the configuration of a communication type to help you better manage opt-out requests on separate channels. Thus, upon receipt of a spam complaint, your contacts can be added to the kill file of the channel from which the complaint was made (email or SMS), without being deactivated and unsubscribed from the other channels' communications.

However, contact deactivation management following a complaint must be activated for your project. This activation is done upon request. For more information, see Efficient Configuration of Authorized Channels.

Marketing automation: duplicating scenarios

It is now possible to duplicate scenarios, whether in preparation or active.

Week of October 7th

SMS: additions to the list of supported countries and numbers

We now support countries in South America, Africa and Asia, which could have an impact on the eligibility of some contacts to receive your SMS messages.

For more information, see Supported Number Formats for Sending SMS Messages. The new countries will be added to this list.

Week of July 1st

Groups: viewing eligible contacts by subscription

In the edit page, one link, per channel, will be available to open a page displaying eligible contacts broken down by explicit opt-in fields. For more information, see Creating a Group of Contacts.

Week of June 22nd

Exports: obtaining the IP addresses of the contacts who opened your emails

When Geolocation is enabled on the IP address in your project, you can obtain this data in your exports (manual and automated). This data will be added after the current administrative fields.

Week of June 15th

Web push: additions of browsers and JavaScript functions

In order to improve the reach of your web push notification campaigns, the platform now supports Microsoft Edge (version 17+) and Opera browsers (see the complete list of supported browsers).

We have also added new JavaScript functions to let you easily manage the subscription and action confirmation options on your website. To discover them, see Integration with your site.