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Survey Accessibility

Mainly, accessibility allows us to determine whether you want a survey link that is the same for everyone or personalized to the respondent in order to recognize him/her.

Access Path
Audience Survey > Edit > Accessibility

How To

Choose the access method:

Anonymous, accessible by public link
Access method that collects responses anonymously. The survey link is the same for everyone.

If the respondent leaves the survey before finishing it, he / she must restart it at the beginning if he / she wants to complete it.

Invitation, accessible by a personalized link
Access method that obtains answers by automatically collecting the first name, last name and e-mail of the respondent. The survey link is personalized for each recipient and must be sent within a communication (e.g. an email) from the platform. This method also allows you to target respondents who have not started or not yet completed the survey and send them a reminder.

If the respondent leaves the survey before finishing it, he/she can return to it from the link received and continue to the question page where he/she exited.

Number of allowed answers
Choose "One only" so that the respondent can only answer once for the duration of the survey.

Choose "Once per communication" so that the respondent can answer the same poll several times, for each communication received. This option is useful when you want, for example, to send a recurring satisfaction survey. The answers are then compiled in the same survey.

Private, accessible from a PIN or password
Access method that is only available with a PIN or a combination of PIN and password, which are provided in advance to the respondent. The survey link is the same for everyone and the first page of the survey will ask you to enter a PIN or the combination of PIN & password. This method is used when the access to a survey is sent by traditional post, and can later be accessed by the respondent.

If the respondent leaves the survey before finishing it, he/she can return to it from the link received and continue to the question page where he/she exited.

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