Inserting text into an email based on a Drag and Drop template is done via text content blocks.

To learn how to work with emails in HTML mode, see Creating an HTML Message.

PrerequisiteCreate or open an email in the Drag & Drop editor.
Access Path > Messages >EMail

How to

Insert text

  1. Once in the editor, drag a structure block first, into which you will drag a content block .
  2. Double-click in the block or place your cursor in the upper right corner of the area and click on the  edit icon.
  3. Add your text in the editor below. If you paste text from an external source, use the shortcut Ctrl+shift+V to paste as plain text or Ctrl+V to paste from Word.
  4. Apply the desired format to it using the various options available in the Styles and Configurations tabs.
    Note : Avoid using the editor to insert images (see Inserting an Image in an Email (Drag-and-Drop editor)).
  5. When you have finished editing the text, click Save and close. If the text does not appear as you wish, return to the editor and click on the Tx icon to delete the layout.

Insert a personalization field

  1. In the editor, click on the  icon.
  2. In the Customization window, select the field you want to insert.
  3. Click on the Insert button.
    Exemple : Hi [[=Contact.f_FirstName;]]

For more information on how to add customization, see Personalize a message using markers.

Add a link

  1. In the editor, click on the  icon.
  2. In the Link library window, select the type of link you want to add.
  3. Fill in the fields that appear.
  4. Click on the Insert button.