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Description of predefined access permissions

The application suggests, by default, 11 groups of permissions based on the most popular modules or the most generic for users. Here are the details of these default permissions:

Group name
What the user CAN DO
What the user CANNOT DO
Administrator
Full access to the Dialog Insight application
Everything is accessible to him/her - Avoid providing this access when you don't want the person to access configuration aspects or for security reasons.
Contact - Administrator
Full access to Contact app


This person will have an administrator view of all contact modules, but will not see survey, content, activity or account management.


*Note that Content and Activity are outdated modules that do not appear in most or all accounts.


Contact - Message management
  • Create messages
  • Create campaigns
  • Create groups
  • View contacts
  • View statistics
  • Edit configuration

  • Add/edit/delete contacts

  • Send messages

Contact - Message management and mailing
  • Create messages
  • Send messages
  • Create campaigns
  • Create groups
  • View contact profiles
  • View statistics
  • Edit configuration

  • Add/edit/delete contacts

Contact - Contact management
  • View contact profiles
  • Add/edit/delete contacts
  • Export contacts
  • Modifier la configuration
  • Create messages
  • Send messages
  • Creates campaigns
  • Create groups
  • View statistics
Contact - Statistics
  • View statistics
  • Edit configuration
  • Create messages
  • Send messages
  • Create campaigns
  • Create groups
  • View contact profiles
  • Add/edit/delete contacts
  • Export contacts
Contact - Configuration
  • Edit configuration
  • Create messages
  • Send messages
  • Create campaigns
  • Create groups
  • View statistics
  • View contact profiles
  • Add/edit/delete contacts
  • Export contacts
Content - Administrator
Full access to Content

Survey - Administrator
Full access to Survey

Full access to Survey
  • Create/edit/delete surveys

  • View reports

  • Create survey categories

  • Manage automated data extracts

Survey - Reports
  • View reports
  • Create survey categories
  • Manage automated data extracts
  • Create/edit/delete surveys

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