Access to the Dialog Insight application is done the same way for all users, whether you have one or multiple enabled applications.
- From the browser of your choice, simply go to https://app.dialoginsight.com for Canada and https://app.mydialoginsight.com en France.
- In the Dialog Insight application login page, enter your organization code, your username and your password.
- Click Login.
Dialog Insight will automatically open the last application you used.
If this is your first connection, then the current application will depend on the configuration of your account, and the enabled applications.
Dialog Insight supports single sign-on through a SAML 2.0 (Security Assertion Markup Language) compatible identity provider.
With some prior configurations, a user already logged-in to a given internal system will be able to use the Dialog Insight platform without having to log in without having to enter his credentials again since authentication was done on the first system.
If this feature has been enabled for your company, no authentication will be needed to access Dialog Insight.