Login
Access to the Dialog Insight application is done the same way for all users, whether you have one or multiple enabled applications.
- From the browser of your choice, navigate to the following address:
- Canada: https://app.dialoginsight.com
- France: https://app.mydialoginsight.com
For some European customers, the address may also be https://app.dialoginsight.com. In this case, select Canada from the drop-down menu.
- Enter your organization code, username and password.
- Click Log in.
If you are unable to log in, make sure you are using the correct address.
Note : Dialog Insight supports single sign-on through a SAML 2.0 (Security Assertion Markup Language) compatible identity provider. With some prior configurations, a user already logged-in to a given internal system will be able to use the Dialog Insight platform without having to log in without having to enter his credentials again since authentication was done on the first system. If this feature has been enabled for your company, no authentication will be needed to access Dialog Insight. Contact your account manager for more information.
Navigation
1 - Button to hide the menu |
2 - Shortcut to create a new communication (email, SMS, automated campaign, Push) |
3 - Sections containing Dialog Insight modules |
4 - Account configuration (domains, users) |
5 - Quick access to project fields, consents, project list and project creation |
6 - Project global search (e.g. searching a message) |
7 - Language toggle and logout |
8 - Help resources and useful links (support portal, API documentation, technical support, release notes) |