How to

Open the registration page

  1. Click on the image of the registration form .
  2. If not done yet, you need to adapt and personalize the landing page according to your specific needs, by adding, editing or deleting content. See this article for full details
  3. Click on the Form configuration tab and see Related articles below to add, modify or delete fields already present in the default form. 
  4. Define how the information from the form is updated for a contact already in the database. Refer to the Types of profile update section of this article. 
  5. Click on Save



Types of profile updates

Update OptionDescription
Complete the profileOnly the new information provided during registration will be added to the contact's profile. Therefore, if a phone number already exists in the profile and one is provided during registration, it will not be saved and overwrite the phone number already in the profile.
Update profileAll the information provided during registration will be registered in the profile. So if a phone number is provided during registration, it will overwrite the one in the profile, if one exists, or be added to the profile if there was none.
Ignore changesThe information provided during registration will not be saved in the existing contact's profile, but new contacts will be created thus.