Notification types are templates that speed up the process of creating and pushing mobile notifications. So when creating a new mobile push notification, you will have the ability to choose among the notification types you have defined.
Access path: Communications Push Notifications |
Step 1: Create the Type
Follow the access path and go to Configurations in the upper right under the 3 dots:
Go to the edition for the app to configure:
In the Notification types section, click Create a notification type.
Step 2: Add Content
In the Edition section, add a title for the type. This is an internal name, visible only within the platform.
Select languages for this notification type. The recipients will receive the notification in the language set on their device, or in the default language if the language of their device does not match any of the languages of the Mobile Push type.
Add the content for each language:
You can add personalization or dynamic content using this button:
Fields: Toolbox to insert data from the contact file (e.g., first name).
Dynamic content: Toolbox to insert conditional texts with respect to data from the contact file (e.g., display text only to contacts for which country equals "Canada").
Step 3: Configure the Type
→ Create a Communication Type
For more details, see click_action in the Firebase documentation:
https://firebase.google.com/docs/cloud-messaging/concept-options?hl=fr
Step 4: Test the Type
In the Test section, start by selecting a contact in Preview with a contact. The test will be sent using the view of this contact. To send the test, you have 2 options:
- Sending the test to a test group (each contact from this group will receive the notification as if it is targeting Robert).
- Sending the test to the selected contact.
The contacts must be eligible for the Mobile Push channel and have installed the app to receive the test.