Knowledge base

• General

  All the answers to your questions through FAQ, articles, videos, white papers, changes and more.

• Discovering the Platform

  Overview of the platform features

• Account Configuration

  Authentication, users, security, access, permissions.

• Project Configuration

  Projects, fields, time zones, languages, external connections

• Consents

  Opt-in, explicit and implicit consent, communication type, behavioral tracking, laws

• Contact Management

  Adding, editing, activating, import/export, lists

• Data Management

  Automation, Imports, Relational tables, E-Commerce

• Targeting

  All the tools to target your contacts: Groups, Persona, Scoring and DImension.

• Emails

  Edition, personnalization, tests, delivrability, links

• Communications

  SMS, Mobile Push, Web Push, Landing Pages

• Campaigns

  A/X Split, multi-segments, automated marketing

• Workflows

  Workflows to collect data on your contacts: Contests, Events, Surveys, Journey

• Forms

  Opt-In, Opt-Out, profile update, lead generation

• Results

  Projects, messages, delivery, conversion, contacts