To help you set up your account, we recommend that you request assistance from your company's technical team using the support request template below.
Be sure to replace the information in bold with your own information.
Send the Dialog Insight technical team the list of domains you want to use as the sender address in your messages. Examples: votreentreprise.com and communications.votreentreprise.com. The DNS entries to be created for the SPF and the DKIM will be provided to you in return.
Once you have all the required information, send the request to your team replacing the information in bold with your own information.
If you only want to use your main business domain, you can skip step 1.
We now use the Dialog Insight personalized marketing platform to communicate with our customers. To optimize the deliverability of our mailings, we must make the following configurations:
Please notify us after each configuration so that we can continue the procedures.