Criteria related to the score let you create groups of contacts who have a given score.
The format of the score is as it was configured for the project.
| Criteria | Description |
|---|---|
| Select or Exclude | Option used to specify whether to include or exclude the corresponding contacts from the group. |
| Stars | The score takes the form of starts, from 0 to 5 stars. You must define how many points is need to get each number of stars. A default distribution is already set, but you can change it as needed. |
| Thumbs up / Thumbs down | The score is shown as a thumbs up or down image. The default distribution is set à 51% for thumbs up. |
| Stars | The score is shown as its real value, that is the sum of all points for met criteria. |