Criteria related to the score let you create groups of contacts who have a given score.
The format of the score is as it was configured for the project.
|Select or Exclude||Option used to specify whether to include or exclude the corresponding contacts from the group.|
|Stars||The score takes the form of starts, from 0 to 5 stars. You must define how many points is need to get each number of stars. A default distribution is already set, but you can change it as needed.|
|Thumbs up / Thumbs down||The score is shown as a thumbs up or down image. The default distribution is set à 51% for thumbs up.|
|Stars||The score is shown as its real value, that is the sum of all points for met criteria.|