To be able to import into Dialog Insight data originating from your Shopify transaction website, you must first authorize communication between the 2 applications. Each E-Commerce application has its own authorization process that must be meticulously followed to establish a proper connection.
![]() | The E-Commerce module must be enabled. |
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How To
- In the Integration section, next to the Shopify application, click on Activate, if not yet activated, or on Edit to edit the existing connection or add a new one.
- If one or more authorizations exist:
- Choose the connection you wish to use.
*Only one Shopify authorization can be enabled at a time. So if you have multiple connections, you will need to activate/deactivate them as needed. - Click on Save.
- Choose the connection you wish to use.
- If no authorization exists yet:
- You must create one.
- To do so, click on Create an authorization.
- In the Shopify authorization page, enter the complete URL of your transactional website.
- Click on Authorize access.
- You will be prompted to enter your login information to Shopify.
- Once logged in your account, you must authorize Dialog Insight to access your account's data.
- If the 2 previous steps have been executed with success, communication between Dialog Insight and your transactional website should be set and a related status displayed.
- Once authorization is done, you will be taken back to Google Analytics's authorization page and you should see that the configuration is successful.
- Back in Dialog Insight, click on Continue to complete configuration.
- In the confirmation window, click on Finish.