To be able to import into Dialog Insight data originating from your Shopify transaction website, you must first authorize communication between the 2 applications. Each E-Commerce application has its own authorization process that must be meticulously followed to establish a proper connection.

Prerequisite The E-Commerce module must be enabled.
Access Path > Configuration > Relational data > page E-Commerce page

 How To

  1. In the Integration section, next to the Shopify application, click on Activate, if not yet activated, or on Edit to edit the existing connection or add a new one.
  2. If one or more authorizations exist:
    1. Choose the connection you wish to use.
      *Only one Shopify authorization can be enabled at a time. So if you have multiple connections, you will need to activate/deactivate them as needed.
    2. Click on Save.
  3. If no authorization exists yet:
    1. You must create one.
    2. To do so, click on Create an authorization.
    3. In the Shopify authorization page, enter the complete URL of your transactional website.
    4. Click on Authorize access.
    5. You will be prompted to enter your login information to Shopify.
    6. Once logged in your account, you must authorize Dialog Insight to access your account's data.
    7. If the 2 previous steps have been executed with success, communication between Dialog Insight and your transactional website should be set and a related status displayed.
    8. Once authorization is done, you will be taken back to Google Analytics's authorization page and you should see that the configuration is successful.
  4. Back in Dialog Insight, click on Continue to complete configuration.
  5. In the confirmation window, click on Finish.