Deactivating a contact consists in changing the contact's status from active to inactive. No message can be sent to an inactive contact. Inactive contacts remains in the list of contacts, but show a red status icon .

PrerequisiteTo be able to deactivate a contact, its status must be active.
Access Path > Viewing a Contact's Profile

How To

  1. Once the contact's information card is displayed, click on Deactivate.
    The status icon changes from  to .
  2. If needed, you can reactivate the contact to be able to send him/her messages.